Pure Compostables (“we,” “us,” or “our”), operated by Shenzhen Sayru Technology Co., Ltd., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website purecompostables.com, place an order, or otherwise interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out a contact form, place an order, subscribe to our newsletter, or otherwise communicate with us. This information may include your name, email address, phone number, company name, shipping and billing address, and any other details you choose to provide in your inquiry.
When you visit our website, we may also automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing data. We collect this data through cookies and similar tracking technologies to improve website performance and user experience.
How We Use Your Information
We use the information we collect to process and fulfill your orders, including shipping and payment processing. We also use it to respond to your inquiries, sample requests, and customer service needs; to send you updates about your orders, shipping notifications, and relevant product information; to improve our website, products, and services; to comply with legal obligations; and to communicate marketing and promotional offers, where you have opted in to receive them.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering products — provided they agree to keep your information confidential. We may also disclose your information if required by law, regulation, or legal process.
Cookies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can choose to disable cookies through your browser settings, but this may affect certain functionality of our website.
Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Children’s Privacy
Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. To exercise any of these rights, please contact us at sayru@sayru.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sayru@sayru.com
- Phone: +86 157 1206 6886
- Address: No. 108-110, Pinghuan Industrial City, Pinghuan Community, Maluan Subdistrict, Pingshan District, Shenzhen City, China
Last Updated: April 6, 2026